Excellent
4.5
My office had a sudden plumbing issue. Interstate AC Service responded immediately and scheduled a technician for the next day. Joey Ross was so kind and professional. He identified the problem and it was quickly resolved. We are very happy with their response and service. Highly recommend!
We have had several different companies in the past 40 years. We've had Donelson Air, Lee, Hiller... By far we have been extremely pleased with Interstate AC Service. Professional, extremely friendly, and honest. We have an April Aire system on our unit and Interstate has special technicians to service different areas. Which is comforting. They aren't always trying to rip you off with extra charges, astronomical charges on parts, etc. if you want professional and honest work done on your unit, choose Interstate AC Service! You won't go wrong!
Response from the owner: Thank you for your review, Ray. We always strive to do right by our customers and are pleased to hear your experience has reflected that.
Response from the owner: Thank you for the review! We appreciate your feedback Michael.
Interstate AC is prompt, courteous, and professional! From dispatch to the service technicians, they get the job done as quickly as possible without cutting corners. I use their commercial division and can tell you that if their residential side is anything like the commercial side, you won’t be dissatisfied.
Response from the owner: We're so glad to hear about your positive experience with our commercial division! Thank you for sharing your feedback with us.
Buena
Response from the owner: Thank you for the review! We appreciate your feedback Jose.
Joey Ross did a great job! Very persistent in solving our problems!
Response from the owner: We are so glad to hear it! Thank you for your review!
Outstanding help and service. We were in a pickle and they helped us quickly and efficiently!So glad years ago we switched to them and they never disappoint! My wife and I thank and trust them completely!!! Stephen Speck
Response from the owner: Thank you for taking the time to share your review with us!
These guys came out on a Sunday to get my heating back on. Very pleasant to deal with. Quick, professional and effective.
Response from the owner: Thank you so much for your 5 Star review John!
Neil provided great service. He also came at the time requested. I appreciate very much his help.
Response from the owner: We appreciate your feedback. Thank you for the review!
On time, great service. Glad to have heat again!
Response from the owner: We are so glad to hear it! Thank you for your review!
It’s always a pleasure doing business with all of the people at Interstate! They respond in such a timely and professional manner. Always ready to help me understand whatever our situation is and quick to make sure we’re satisfied with the repairs.
Response from the owner: Hi TDF! We appreciate the review and are glad we could be of service!
Tremendous service! Very thankful for how quick they showed up to our house and took care of our issue! Great and friendly technician too!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
My daughters heat went out during a cold snap. As busy as Intersate was they promised to get there on the same day. As promised they arrived at.3pm and quickly fixed the heat. They couldn't have done a better job and Tommy the Service Manager was totally involved and called me to inform me.of their findings. Highly recommend this company.
Response from the owner: Thanks for the positive review Alan!
Tech Cord is outstanding tech prompt knowledgeable explaining the problems I recommend him 5stars
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
12/3/24. Woke up to the house temperature dropping this morning. I’m really happy Interstate could work me in so promptly. The Serviceman arrived by 9:20 and had taken care of the issue by 10:00.8/1/24. The Interstate Serviceman arrived promptly. He discovered the broken part and replaced it quickly. It was 95° in my house and miserable. I really appreciate how he handled the problem. Thank you!
Response from the owner: Thank you for the review! We appreciate your feedback Nashville.
Interstate AC great work and service Cordalero Stuckey nice guy to work with .
Response from the owner: We are so glad to hear it! Thank you for your review!
Jay Parks handles all of my AC needs. He keeps us up and running and does it with a smile. He is always on time and ensures we understand what he needs to do. I would always ask for Jay!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Fast and great service.
Response from the owner: Thank you for recognizing our fast and great service!
We used Interstate for some IAQ problems we were having. Jay Parks was our technician. After the service he provided we’ve been more comfortable with less stale odor in the air. We will use them again if needed.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Jay Parks is knowledgeable, professional, and always friendly.Jason Pomeroy
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Response from the owner: Thank you for taking the time to share your review with us!
Cordalero was excellent. Called around 10min before arriving to let me know he was on the way. Was extremely knowledgeable and helped me understand my Aaon units a lot better than what I previously knew. Also spotted a leak in one of my lines on a unit. Highly recommended. Give this man a raise.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
I have been using Interstate A/C for many years for heavy industrial HVAC/R. In a food facility, we need dependable, effective help. When they are dispatched, help arrives. We really appreciate Jay Parks, his knowledge and abilities to pull us out of a mess and get us back on track. He shows up with the tools he needs and the knowledge to back himself up. I highly recommend him for any need you may have whether its cooling the atmosphere or getting difficult chillers back online. We appreciate the things he does for us going beyond the normal hours to get the job done! Definitely a trooper for the ones in need!
Response from the owner: Hi Dale! We appreciate the review and are glad we could be of service!
We have had Jay Parks out to our buildings many times over the years. He provides top notch service and his expertise is unmatched. Happy to have had him out for repairs.KenNashville , Tn
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Company has punctual timing with arrival, good customer service and a great tech name Cordalero Stuckey provided the service. I typically pay attention to service & he’s one of the best. Company is in good hands as long as he’s there.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
I would like to share my experience with Tech Cordalero Stuckey. I really want to thank him for the professionalism he exhibits during his services he provided. I thought my unit would never get fix but he assured me that he could fix it and at a reasonable time frame. He explained things as he went. So I would gladly recommend AC INTERSTATE to anyone in need of service. Thank you Cordalero for your patience, I know I asked a thousand questions.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
We always use Interstate, and they are amazing. Jay specifically goes above and beyond with communication and always ensures the issue is fixed the first time around!
Response from the owner: Thanks for the positive review Jd!
Jay Parks is the best service tech I've ever dealt with--personable, dependable and always explains what he's doing and answers questions in laymen's terms.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Highly professional, 10/10 recommendations! Will be using again in the future specifically working with Cordalero Stuckey!!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
High professional, 10/10 recommendations! Will be using again in the future.
Response from the owner: Thank you so much for your 5 Star review Amaya!
Cordalero S., was easy, informative and precise to work with. He made sure all of my HVAC concerns were met. He checked over his work to make sure everything worked properly. He went above and beyond to make sure all of my questions were answered in terms that I could understand as well. I recommend him to anyone.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
I know I’m about to slaughter his name but Cordalero Stuckey from Interstate AC Service is absolutely amazing . We were burning up and had 2 different companies come and attempt to fix the problem and all of them said we needed a completely different unit. Cordalero came in and had the problem completely resolved within an hour. He was so professional and friendly. He even gave my kid some personal advice on sports. Interstate will be the ONLY company I’ll be doing business with as long as Cordalero is working there.
Response from the owner: Thank you for the review! We appreciate your feedback D'Angelo.
Cordalero Stuckey was professional and had great work! Highly recommend!
Response from the owner: Thank you so much for your 5 Star review Trez!
Cordella stuckey with interstate AC did an outstanding job he wasvery professional courteous and on time I recommend him and interstate to anyone
Response from the owner: Thank you for taking the time to share your review with us!
Any time we have an issue at work Joey is always here with a smile on his face and goes above and beyond to make sure our problems are solved. Thanks for all your hard work.
Response from the owner: Hi Autumn! We appreciate the review and are glad we could be of service!
Joey Ross was very friendly and professional. He got our problem fixed quickly and made sure I was happy with the repairs. Thank you
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Joey Ross showed up in a timely manner and had the tools and parts needed to make the repairs. Very professional technician.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Jay Parks was our Service Tech and he did and excellent job on our mechanical needs of our Business. Would most definitely use Jay for our futures needs!!!!
Response from the owner: Thank you for the review! We appreciate your feedback Bob.
Interstate Ac is a great company. They are always prompt and friendly to work with. Prices are very reasonable as well.
Response from the owner: Thanks for the positive review James!
Jay P. Is the best technician. He is courteous, professional and prompt. I depend heavily on his expertise to keep 2 of my facilities up and running smoothly and he never disappoints.
Response from the owner: Thank you for taking the time to share your review with us!
Joey did a great job for our Mt. Juliet office. He went above and beyond to fix our issue making an additional trip to our office to make sure we were taken care of! Thank you Joey!
Response from the owner: We are so glad to hear it! Thank you for your review!
Joey was prompt and professional.
Response from the owner: Thank you for taking the time to share your review with us!
I use interstate AC for a lot of my needs as I manage multiple properties. Michelle and Preston are great account managers- quick to get you proposals and following up with you on service calls. They have some amazing techs that are very honest and know what they are doing. Bill, one of the HVAC technicians, has really helped me with a finicky VRF system at one building.Interstate AC also provides plumbing services. Joey is a fantastic plumber who does a great job. He always takes great care of my buildings and makes sure the job is done right the first time.In commercial property management, it is hard to find vendors you can rely on, but you really can trust Interstate AC.
Response from the owner: Hi Kraig! We appreciate the review and are glad we could be of service!
Thank you,Joey!! You always fix my problem I have at Plant 2. You do an awesome job!!!
Response from the owner: Thank you for taking the time to share your review with us!
Joey Ross is a very knowledgeable and kind person. He is very helpful and always goes above and beyond. I have learned things from him that I have used at home. He is a very nice e and friendly.
Response from the owner: Thank you so much for your 5 Star review Julie!
Ben Taylor came out today to service my 2 units. He was very courteous and knowledgeable concerning HVAC systems.He explained the condition of my units and answered all of my questions in a professional manner. I’m sure he is an asset to the company.I have been using Interstate for several years and bought a new unit from them as well.Always receive excellent service from the customer service department and the techs!
Response from the owner: We appreciate your feedback. Thank you for the review!
Ben Taylor did awesome on service. Really appreciate interstate ac!
Response from the owner: Thank you for taking the time to share your review with us!